This is the data processing notice (also known as Privacy Notice) of Guernsey Childcare Limited in compliance with the Data Protection (Bailiwick of Guernsey) Law, 2017. This notice and our Date Protection Policy sets out how and why we process your data and our legal basis for doing so. At Guernsey Childcare Limited we take your privacy and that of your children seriously and we are committed to protecting it.

We are a registered Nursery in pursuance of the Child Protection (Guernsey) Law, 1972, are registered with the Guernsey Registry, registration no: 56624 and are registered with The Office of the Data Protection Authority, registration no. DPA2795. 

Guernsey Childcare Limited will only record your Personal Information as set out in this policy and our Data Protection Policy. We will not give, rent or sell any of your Personal Information without your consent or transfer your personal data outside the Bailiwick of Guernsey, unless we are required to do so by law. 

We may need to collect and process certain Personal Information about you and your child/ren for whom we provide care. We may collect your Personal Information from a previous provider, through our website, through email, by completion of our Registration/Child Profile Forms, through our EYworks platform, through communications with our employees and through day-to-day care for your child/ren.

Data we collect from you will only be used for the purposes of maintaining contact with you, to meet regulatory requirements, to support your child/ren’s teaching and learning, to monitor and report on your child/ren’s progress, to provide appropriate pastoral care and to assess our own performance.

The Personal Information that we will collect includes your contact details, attendance information, billing information, learning journeys and personal characteristics such as ethnic group, religion, special educational needs and any relevant medical information. Some of this information is considered ‘special category data’ under the law e.g. medical information which requires the data to be processed with additional protection. Special category data is processed and stored with your explicit consent; your consent is obtained through signature of the registration agreement. For a more information please see our Data Protection Policy. 

Your Personal Information is not stored on our website. All Personal Information held electronically is stored on our secure server, EYworks platform and on password protected PCs/Tablets/nursery devices. Certain Personal Information is also held in hard copy in files stored in locked filing cabinets. We place a great emphasis on security of all Personally Identifiable Information and we have measures in place to protect against its loss. Firewall and virus protections are in place.

By submitting your personal information you consent to our storing and processing your data in this way. You have the right to withdraw consent at any time but please be aware that by withdrawing consent, we may not be able to continue to provide you with our services.

We will only keep your data for the periods required to enable us to provide your children with the best possible care and to meet legislative requirements. You have the right at any time to request that your Personal Information be permanently deleted. Such requests should be made in writing or electronically. If you would like to review any of your Personal Information that we hold, you may do so at any time. This includes a right to have any errors in that information corrected. 

We will not disclose your Personal Information to third parties unless we have your consent, or we are required to do so by law or legislation e.g. for safeguarding purposes. We are required to pass some Personal Information, The States Early Years Team, The Health and Safety Executive and the Nursery Insurance Company. 

Cookies are not required to view our website. This notice does not cover any third-party websites or social media sites used in conjunction with Guernsey Childcare Limited. We are not responsible for the actions or activities of such outlets and we advise you read the privacy and data collection statements of any third-party online outlet you visit.

Guernsey Childcare Limited reviews the data it maintains to ensure that it is accurate and not held for longer than necessary. You are required to inform us of any changes to your circumstances that may give rise to a need to change the data we hold, such as changes of address and telephone numbers and email addresses. We send out your EYworks child profile form on an annual basis for you to review your personal information.

Data subjects have individual rights under the law but specifically and of relevance, you have the right to:

- Request to know what information Guernsey Childcare Limited holds about you and what we are doing with your data.

- Request to rectify, erase, restrict or transfer your data if incorrect, out of date or incomplete.

- The right to withdraw consent and request that any consent-based processing is stopped after consent is withdrawn. 

For more information on individual rights under the law please visit the ODPA information hub on the ODPA website www.odpa.gg/information-hub/information-rights. 

You have a right to access your own personal information but not to access that of any other data subject. Any information relating to any other data subject will be kept confidential. 

We are defined as a Controller according to the law. If you wish to see a copy of the Personal Information that we hold on you, would like to request to move/change/erase any information we hold or you have any concerns regarding this Privacy Notice, please contact the HR Manager on bookings@woodlandsguernsey.co.uk or the Company Director on accounts@guernseychildcare.com. 

Guernsey Childcare Limited is registered with the ODPA – should you wish to make a complaint or find out more information on the Data Protection Law, please see the ODPA website - https://www.odpa.gg/ or telephone – (01481) 742074

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.